As a parent, you’ve likely experienced some anxiety when bringing your child to their pediatrician’s office.
Imagine this: you’re in the waiting room with your young daughter who has been complaining of stomach pains for weeks. You’re worried, stressed and hoping the doctor will take the time to really understand what’s going on.
When you meet the pediatrician, they sit down, make eye contact with your daughter and ask her how she’s feeling. They listen patiently as she describes her symptoms, and you feel a sense of relief.
This is the power of listening in healthcare, and it can transform the experience for both children and their families.
Across our health system, we are dedicated to fostering an environment where children and their families feel heard, understood and valued. Our providers know listening is more than just hearing words; it’s about understanding emotions, fears and hopes. We are the health system that listens.
Why Listening Matters in Pediatric Healthcare
Listening is a fundamental component of effective healthcare. When providers take the time to listen to children and their families, it builds trust and fosters a therapeutic relationship.
Children may feel anxious or scared during medical visits. By actively listening to their concerns and responding with empathy, our providers alleviate these fears. When a child feels safe and understood, they are more likely to communicate openly, allowing for a more accurate diagnosis and effective treatment plan.
Creating a Personalized Care Experience
Every child is unique, and their healthcare should reflect that. By listening to each child’s and family’s specific needs and experiences, our team offers personalized care that addresses the whole person, not just the symptoms. This approach can improve both physical and emotional health, leading to better overall well-being.
5 Tips for Parents: How to Help Your Child Feel Heard
1. Prepare for Appointments: Write down any questions or concerns you have before the visit. This helps you remember to address important issues during the appointment.
2. Encourage Your Child to Speak: If your child is old enough, encourage them to talk about how they feel. This helps them take an active role in their health and ensures the provider gets a more complete picture.
3. Be Honest and Open: Share all relevant information with your healthcare provider, even if it seems minor. Small details can make a big difference in diagnosing and treating your child.
4. Ask for Clarification: If you don’t understand something, don’t hesitate to ask. It’s important that you fully understand your child’s health and treatment plan.
5. Follow Up: After the appointment, if you have additional questions or if your child’s condition changes, reach out to your provider. Ongoing communication is key to effective care, and we make it easy with tools including MyChart.
Our Commitment to Listening
We are committed to listening to our patients and their families. We understand that every child’s health journey is unique, and we strive to provide care that is as individualized as they are. By fostering open communication and understanding, we aim to create a supportive environment where children thrive.
