Compassion for others is a cornerstone for the guest services teams across our health system. These team members excel at listening while...
A Culture of Listening to Heal
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Team Member Spotlights Articles
Bogalusa Nurses Bring Positive Spirit and Personal Care to Our Lady of the Angels Patients
When William Barse needed a major gastrointestinal surgery at Our Lady of the Angels last year, he was understandably apprehensive. He...
Carmelaana Lim, RN
Carmelaana Lim, RN, immigrated to the U.S. from the Philippines when she was 13. She maintains her connection to her heritage raising her...
Tri Nguyen, BS, RRT
Tri Nguyen, BS, RRT, was born in Vietnam and lived in New Orleans most of his life. Now working in the respiratory department at Our Lady...
Caring for NICU Babies Is More Than a Job for This Nurse, It’s Personal
Jen Arceneaux, RNC-NIC, begins each day in the Our Lady of Lourdes Women’s & Children’s Hospital Neonatal Intensive Care Unit (NICU)...
St. Francis Care Team Brings Peace of Mind to North Louisiana Patients and Families
It’s a stressful situation when Kathy Bryan has to bring her 85-year-old mother to St. Francis Medical Center as she deals with health...
Listening to Heal Starts at the Front Door
A defining characteristic of our health system is our Spirit of Healing, and as a team, guest services plays a key role in our mission and...
St. Francis Team Goes the Extra Mile to Give Patients Comfort and Peace of Mind
Aimee Oldham, DNP, and her staff members were two minutes away from closing their medical clinic for the day when an elderly woman...
Active Listening Brings Healing at Our Lady of the Lake
When a patient comes in for an appointment with Theron McCormick, MD, he makes sure to eliminate all distractions. He shifts his body to...